ABOUT US

When you are looking for which hot tub to buy, you can be safe in the knowledge that all hot tubs from Hot Tub Master are specified and manufactured to the same high standards as many other hot tubs at a much higher price. We utilise innovative and strong-willed designing to manufacture and sell the highest quality and best value for money hot tubs you can buy.

AWARDS

 

JANUARY 2023, we at Hot Tub Master have won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

For the Trusted Service awards, a business must have collected at least 50 reviews over a year, and achieved a Feefo service rating of between 4.0 and 4.4. To earn a Platinum Trusted Service 2023 award, businesses must have won a Gold Trusted Service for the past three consecutive years. 

UK BASED MANUFACTURER

Hot Tub Master is a UK based hot tub manufacturer, we focus on producing the highest quality hot tubs possible using the latest materials, components and processes. We aim to produce the best quality hot tubs while selling at the lowest prices possible.

INNOVATIVE TECHNOLOGY BY HOT TUB MASTER

Hot Tub Master utilises Balboa control systems which are a market leading technology from the USA. These control systems are very simple to use and make controlling your spa a breeze. Our multicolour LED lighting systems in each spa have several different options and patterns, meaning you can create a vibrant or relaxing mood, depending on the moment. Some of our hot tubs feature illuminated jet fountains. Our hot tubs feature the powerful and efficient Stormforce 9 massage pumps and circulation pumps for heating and water filtration.

Our hot tubs are professionally designed with ergonomics, efficiency, and quality in mind. They are manufactured to the highest possible standards, with the latest materials and processes used during manufacturing and production. We operate with a high volume, low margin ethos, so you can buy hot tubs at an even lower price than usual while still enjoying a luxurious and high-quality spa experience.

We pride ourselves on our excellent customer service, we aim to fully satisfy all of our customers as best we can. Any calls are answered by competent, trained employees at Hot Tub Master. All of our hot tubs come with a 2-year warranty for the spa shell and the internal electrical parts, so you can rest easy while enjoying your spa, and if something doesn’t go right, we will send out a competent, specially trained engineer to visit and take care of the problem for you. We are constantly striving to improve our services, so we fully welcome any feedback you may have.

All of our hot tubs come with an insulated high-quality cover and steps included. Each hot tub utilises the latest technology in control systems, parts, and materials. Each of our spas feature a multitude of LED lights to enhance the spa experience, they also include a minimum of double insulation to enhance efficiency, retain heat and save you money on your electricity bills. Our hot tubs also include luxury Bluetooth speakers, so you can listen to your own music for an even more personalised a spa session.

Our flexible and affordable finance options are a great way to spread the cost of our hot tubs to suit you.

You decide on the model and put down the deposit on a hot tub. We deduct this from the price of the hot tub and your fixed monthly payments are based on what is left. That means that you know upfront how much your hot tub will cost each month until it is paid off. Subject to application, financial circumstances and borrowing history.