October 2019 Facebook Photo competition: Terms and Conditions & Privacy Policy. 

TERMS & CONDITIONS
    1. No further purchase is necessary – free to enter, photo competition
    2. This Hot Tub Master photo contest is in no way sponsored, endorsed, or administered by, or associated with, Facebook
    3. Entrants must enter via https://woobox.com/omxtm6, which will also be shared on the Hot Tub Master Facebook page.
    4. To enter the competition, you must be: (a) a UK resident; (b) 18 years old or over at the time of entry; (c) An existing Hot Tub Master Customer who has already purchased a hot tub from Hot Tub Master, has it at their place of residence and has proof of this.
    5. Winner selection: The entry qualified photo with most likes/votes will be selected as the winner and the winner must be happy to provide the serial number of their Hot Tub Master hot tub, and to confirm the name and address, as a form of proof of being a Hot Tub Master customer.
    6. The competition prize is the following Hot Tub Master items. A Standard Filter worth £30 and a £75 Hot Tub Master Brand Premium Starter Chemical Pack, which includes stabilised Chlorine, pH Reducer and Increaser, Anti-Foam, Energize Sachet, Filter & Cartridge Cleaner Spa Care Guide and Test Strips. 
    7. No cash alternatives or substitutions, prize is not transferable, non-refundable and cannot be exchanged for cash or combined with any other offer, promotions or discount
    8. The competition closes at midnight, UK Time (GMT+1) on 27th October 2019.
    9. The promoter is Hot Tub Master Ltd registered at 11, Glaisdale Drive East, Nottingham, NG8 4GU. Company Reg No: 10003023. VAT Number is GB241521249
    10. By entering this competition entrants agree to be bound by these rules
    11. We hereby state that all entry photos may be used in our online and offline marketing material as we see fit with Hot Tub Master brand
    12. The winner is required to take part in a publicity photo
    13. By entering this competition, you agree to provide your personal contact details. All personal contact details will be held on our database for the duration of this competition, and if you are the winning entry you will be contacted through the contact details you have provided. Should there be no response to the communication within 14 days of notification Hot Tub Master will allocate the prize to a runner-up.
    14. All entrants to the competition agree that by entering this competition you agree that your certified photo image can be used for Hot Tub Master’s marketing purposes. Please read Hot Tub Master Privacy Policy
    15. Hot Tub Master limited reserves the right at its sole discretion to eliminate or disqualify any entries or entrants that it regards as being indecent, showing unsafe use of a hot tub, being in breach of these conditions or the spirit of the promotion 
    16. It is the responsibility of each entrant to ensure that any images they submit have been taken with the permission of the subject and do not infringe the copyright of any third party or any law. Entrants must warrant that the photograph they are submitting is their own photograph and that they own the copyright for it
    17. Copyright in all images submitted for this competition remains with the respective entrants. By entering the competition, all entrants grant to Hot Tub Master Limited the right to publish and exhibit their photographs on our promotional materials used in online and offline marketing material as we see fit with Hot Tub Master Limited brands
    18. The winning entrant agrees that their certified photo image can be used for Hot Tub Master’s marketing purposes for a minimum of 12 months after the closing date of the competitio, thereafter if they wish to request removal of their digital image, they must email [email protected] requesting the removal of their digital image from our marketing material. For all entrants, apart from the winning entrant of Hot Tub /master’s competition, there is no time stipulations for requesting the removal of your photo image from our marketing library. To request the removal of your digital image, you must email [email protected] requesting the removal of their digital image from our marketing material.
    19. Duplicate entries will be excluded from the competition
    20. Employees of Hot Tub Master Limited, their agents and families, suppliers and associated companies are excluded from entering
    21. In the event of any dispute regarding these terms and conditions, Hot Tub Master decision shall be final, and no correspondence or discussion shall be entered into.
    22. Hot Tub Master Limited does not accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control. Proof of entry is not automatically proof of receipt. 
    23. Hot Tub Master Limited does not accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting the prize. Nothing shall exclude Hot Tub Master Limited’s liability for death or personal injury as a result of its negligence.
    24. These Terms and Conditions will be governed by the laws of England and Wales.

  1. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to any third party without the entrant’s prior consent other than as indicated by these Terms and Conditions.
  2. Hot Tub Master  Limited reserves the right to amend the terms of this competition at any time.
pRIVACY pOLICY

The following privacy policy will explain how Hot Tub Master Limited uses the personal data which they will collect from you when you enter this Hot Tub Master Photo Competition which is to be held from 5pm, 7 October 2019 to midnight 20 October 2019.

What data do Hot Tub Master collect?

Hot Tub Master Limited collects the following data: 

  • Personal Identification information (email address, Facebook username, Name, etc)

How do Hot Tub Master collect your data?

Via the Woobox marketing platform. You provide Hot Tub Master Limited with the data. Hot Tub Master collect the data and process it when you:

  • Enter the photo competition on Facebook via the Woobox marketing platform
  • Voting for the entry photos from Hot Tub Master photo competition, which is implemented via the Woobox marketing platform 
  • Use or view our website via your browser’s cookies and Facebook

How will Hot Tub Master use your data?

Hot Tub Master Limited collects your data so that the company can:

  • Process your entry for photo competition
  • Validate the vote for the entry photos during the photo competition
  • Email you and/or message you via Facebook to ask your consent when we would like to feature your entry photo
  • Email you and/or message you via Facebook to inform if you win the competition 

If you agree, Hot Tub Master Limited will share your data with partner companies so that they may offer you their products and services.

  • Blue Whale Spa
  • All American Spa
  • Orca Leisure

When Hot Tub Master processes your prize for the photo competition, it will use the resulting information from the Woobox marketing platform.

How Hot Tub Master store your data?

Hot Tub Master Limited securely store your data in the Woobox marketing platform.

Hot Tub Master will retain your email address and Facebook user name data in the Woobox marketing platform from 7 October 2019 and 7 November 2019. Once this time period has expired, Hot Tub Master will destroy your data by deleting the campaign.

Marketing

Hot Tub Master limited would like to send you information about products and services of our brand that you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at anytime to stop Hot Tub Master Limited from contacting you for marketing purposes or giving your data to Hot Tub Master’s partner companies.

If you no longer wish to be contacted for marketing purposes, please contact us on the Hot Tub Master Facebook page. 

What are your data protection rights?

Hot Tub Master Limited would like to make sure you are fully aware of all your data protection rights. Every participant of this Hot Tub Master photo competition is entitled to the following:

The right to access – You have the right to request Hot Tub Master Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Hot Tub Master Limited correct any information you believe is inaccurate. You also have the right to request Hot Tub Master Limited to complete information you believe is incomplete.

The right to ensure – You have the right to request that Hot Tub Master Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Hot Tub Master Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Hot Tub Master Limited’s processing your data, under certain conditions.

The right to data portability – You have the right to request that Hot Tub Master Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: 0115 954 2077

Or write to us: 11, Glaisdale Drive East, Nottingham. NG8 4GU

What are cookies?

A ‘Cookie’ is a file in your web browser that enables us to recognise your computer when you visit hottubmaster.co.uk and make using our site quicker and easier (eg login fields may be pre-filled with your email address). Cookies are also essential to the functioning of certain parts of the site and we use them to collect information about how the site is used, such as how many people visit and return and what products are being viewed. In the future, we may use Cookies to personalise our website and give you an even better shopping experience, but we will let you know when that happens.

How do we use cookies?

The hottubmaster.co.uk website uses Cookies in the following ways:

MAKING OUR WEBSITE WORK

These Cookies are essential so that you can move around the site and login to the secure areas. Without them you would be unable to shop on the website or access your account.

MAKING OUR WEBSITE WORK

These Cookies are essential so that you can move around the site and login to the secure areas. Without them you would be unable to shop on the website or access your account.

MONITORING AND IMPROVING THE PERFORMANCE OF THE WEBSITE

These Cookies collect information about how visitors use the hottubmaster.co.uk site, eg. which pages they visit most often and whether they see error messages. The information is combined so it does not identify individuals, and we use it only to help us improve the way the website works.

ENABLING THE FEATURES OF THE WEBSITE

These Cookies allow our website to remember choices you have made, such as your user name or the region you are in, and help us provide you with a better, more personal experience. For example, they may allow you to watch a video clip, or add a product review or see your cart.

MARKETING AND ADVERTISING

These Cookies are used to deliver adverts that are more relevant to you as well as to limit the number of times you see a particular advertisement and to measure the effectiveness of advertising campaigns. The Cookies remember that you have visited a website and this information may then be shared with other organisations for advertising purposes. They’re also used to enable price-comparison sites to work.

A List of Cookies we use

Google Analytics

JavaScript tags (libraries) which record information about the page a user has seen

Facebook Pixel

JavaScript tags to track conversions from Facebook ads and user behaviour

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

(A flag, which indicates whether caching is disabled or not.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

NEW_MESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLY_COMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

Restricting or blocking Cookies

As you will have seen in ‘How We Use Cookies’ above, some parts of our site need Cookies in order to function correctly. By default, Cookies should be enabled on your computer or device, and although you can ‘disable’ them in your browser this will affect your experience on hottbmaster.co.uk. You will be limited to browsing, viewing and searching for products but won’t be able to make a purchase, and you may experience technical problems with some other features on the site.

If you’d still prefer to restrict, block or delete Cookies from hottubmaster.co.uk or any other website, it’s easy to do in your internet browser. Each browser is different, so you’ll need to go to the ‘help’ menu on your browser and look for how to change your ‘Cookie preferences’.

Your Privacy and shared computers

If you login to hottubmaster.co.uk from a shared computer, such as in an internet cafe or from a colleague’s computer at work, Cookies may cause your email address to display in the login field to anyone who uses the site on that computer after you. You can avoid this by clearing the Cookies stored by the web browser. The option to do this is normally in the ‘Tools’ dropdown menu at the top of the browser window.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Hot Tub Master websites contains links to other websites. Hot Tub Master privacy policy applies only to its website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Hot Tub Master Limited keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Hot Tub Master’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: 0115 954 2077

Or write to us at: 11, Glaisdale Drive East, Nottingham, NG8 4GU

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email us at: [email protected]

Or write to us at: 11, Glaisdale Drive East, Nottingham, NG8 4GU