Learn more about our hot tub full service
The following is a brief overview of what is included in a full service;
- Remove and treat filters with filter cleaner. Recommend new filters where necessary.
- Run chemical system flush (antibacterial and degreaser fluid used to clean internal pipework).
- Remove tub sides (where accessible) and inspect pipework for leaks and obvious faults.
- Electrical check on control system.
- Clean and protect hot tub lid with vinyl protectant.
- Drain tub and clean tub shell with surface cleaner.
- Vacuum out residual water in the tub.
- Remove jets (where possible) clean and refit. Some jets may not be possible to remove without damaging them due to scale build up or other chemical damage. Customer will be advised if this is the case.
- Tighten all pump unions, inspect and replace any small seals if required.
- Refill hot tub with fresh water, check operation of pumps, blower, lights and heater.
- Rinse and refit filters.
- The service can take from 1 hour up to 3 hours, depending on your water pressure and the state of the hot tub.
N.B For us to proceed with the service, your hot tub must be filled with water, switched on, and above 26 degrees Celsius. Please note that this is a maintenance service including basic cleaning of parts that are inspected, this is not a cleaning service. Your hot tub and water must be in a reasonable state for our engineers to be safe working on your hot tub, (no mould, algae, or serious issues due to owner negligence, chemical misuse, or user mistreatment). If your hot tub is deemed inappropriate for our engineers, you may be refused the service.
Hot tub parts, plumbing fittings, seals etc are additional to the service cost. You will be advised of these on site and asked to provide payment before any new parts are fitted.
If the tub is surrounded by decking or other structures, gazebo, summer house etc, the tub owner is responsible for ensuring access is available to the internal control box and circulation pump at the very minimum.
Once you have placed an order for your spa full service, our team will then call you and discuss a potential service date & come to a mutual arrangement on when is most suitable. If you need to delay the service for any reason and need more time to prepare, then that is no problem and we will wait until you are ready, but please inform us at least 2 days prior.
Please call our Aftercare Team if you require any assistance. Tel: 0115 954 2077 Email: [email protected] Our Aftercare team office hours are: Between 9am to 6pm, Monday to Friday
We offer our hot tub full service for £399. This doesn’t include chemicals, hot tub parts, plumbing fittings, seals, etc.
We can take payment by card either online or over the phone, bank transfer.
We accept all credit/debit cards with the exception of American Express.
It takes approximately 3-4 hours.
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Once you have ordered your hot tub full service, our team will then call you and discuss a potential service date & come to a mutual arrangement on when is most suitable.